A Real Life Journey to Treating Facial Pigmentation

Glowing, flawless skin is the holy grail of beauty for most women, with small imperfections often becoming big insecurities. In a time where we are more image conscious than ever before, and being Instagram ready even for the school run, it’s no surprise that men and women are more aware of looking and feeling polished.

Australian cosmeceutical brand, Ultraceuticals is obsessed with delivering results. Their RVR90 Program (Real Visible Results in 90 Days) is testimony to their philosophy. We follow the skin transformation journey of 3 clients who in the expert hands of Ultraceuticals turn their skin dream into reality.

Sue-Ann Smith’s story will help you feel positive about bad skin days and confident that there are ways to improve your complexion.

Becoming aware of her pigmentation over a decade ago, 40 year-old real estate agent Sue-Ann Smith battled with her skin’s arch nemesis through three pregnancies where it progressively worsened —spreading through the cheek and forehead areas; and all the while her confidence dwindled.


Resulting in the purchase of many creams and remedies, Sue-Ann began to feel self-conscious and increasingly uneasy to go make-up free. A super woman in her work and home life, Sue-Ann was determined to liberate her skin from the hold that pigmentation had over her and so, one day her regular eyelash extension appointment turned skin consultation and the rest, as they say, is history!

Doubtful but nevertheless hopeful, Sue-Ann put her trust in skin therapist Kayla Gilligan to guide her through products, weekly treatments and skin education. Skeptical but always determined, Kayla was excited by the challenge and, spurred on by Sue-Ann’s determination to complete the in-depth treatment plan, the pair would form a solid partnership.

Putting in the time to get to know her client, her healthy lifestyle, her commitment to her family, first and foremost it was important for Kayla to build trust and rapport — including understanding and explaining the root cause and cumulative effects of Sue-Ann’s melasma and the effects of the contraceptive pill. Such was the trust exhibited that Sue-Ann soon switched from an oestrogen-based to progesterone-based pill early in the treatment plan.

Weekly facials and fortnightly peels, totalling 11 treatments in all, are an incredibly high commitment for a working mum of three but like her gym training, this was something Sue-Ann was doing for herself and over time, as results began to improve, Sue-Ann’s confidence followed.

The ‘a-ha’ moment itself came halfway through the program when looking in the car mirror Sue-Ann noticed an incredible difference, her confidence bounding through Kayla’s door for their next treatment. But this is a case of slow and steady wins the race with visible improvements resulting in skin being more hydrated, the fading and break down of pigmentation, and feedback surveys revealing not only physical improvement but an energy and excitement to continue the program as Sue-Ann felt more confident to not wear makeup.

The same commitment Sue-Ann applies to her gym training stood her in good stead for her skin journey, aided by an understanding that great results take time and consistency. It also takes a great trainer and for Sue-Ann’s skin that was Kayla.

This is the story of personal skin struggles, of dedication and time for self and of the lesson that physical changes really can go much more than skin deep with real visible results.

Sue-Ann Smith was treated for hyperpigmentation, fine line, wrinkles, and uneven skin tone with melasma her overall key concern.

Read below to follow the skin transformation program that gave Sue-Ann the best skin of her life after only 3 months.


Month 1 – February/March

A combination of home care, UltraSonophoresis cleansing and Signature Facial Treatments were done, with weekly facials and fortnightly peels.

Month 2 – April

With improving skin tolerance to active ingredients, the subsequent Vita-GLOW Skin Workout saw two layers of Vitapeel applied, followed by her special selection of take home products to use as aftercare.

It was during this month that the effects of cumulative facials and in particular peels began to deliver incredible improvements not only in Sue-Ann’s complexion but in her confidence.


Month 3 – May

Sue- Ann continued weekly treatments of a Vita-GLOW Facial, following the previous protocol, including aftercare.

The Big Reveal

Results were steady from week to week and at the conclusion of the 90 day program, there was not only encouraging fading of Sue-Ann’s pigmentation but a visible transformation in her confidence as she was able to see her renewed complexion.

Watch Sue-Ann’s story below.


For more information click here or visit your nearest David Jones counter.

These are the in salon treatments Sue-Ann received to accelerate her results

UltraSonophoresis cleansing, Radiance Plus treatment, Vita-GLOW facial, Ultra Energizing Mask, Vita-GLOW Skin Workout with added Vitapeel layers throughout the course of treatment. 

These are the Ultraceuticals Products Sue-Ann used at home:


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